• Are you an events or venue organiser? 
  • Are you a touring company selling your own shows?
  • Do you need an efficient, simple and affordable box office service?

Why not use a local company with a great track record and extensive experience of selling theatre tickets? 

Here at the Minack, we’ve been successfully selling our own shows for nearly 90 years, so we know what makes a great booking service for customers.

Recently, we’ve expanded our facilities to provide customised box office services for other venues and companies, helping them increase sales and benefit from the recognition that association with the Minack brand provides.

Our box office system uses state of the art Spektrix software to provide a smooth booking process.

96% of audience members find the Minack booking system easy to use (The Minack Customer Survey 2020)

Our box office staff are highly trained and recognised for their customer service.  

[The Minack Staff] are the template for excellence in customer service. (Audience member comment, The Minack Customer Survey 2020)

Our standard package includes a menu of services to meet your needs:

  • On-line ticketing, selling your event 24/7
  • Daytime box office tele sales
  • An experienced, friendly team to assist and answer customer questions
  • Options for allocated/unallocated seating, pricing bands and/or multiple venues
  • Choice of ticket delivery options, including e-ticketing/print at home, box office collection and ticketless sales
  • Weekly sales reporting
  • Full occupancy report for each performance
  • Automatic notification and customer refunds in the event of cancellation
  • Fully documented payment reconciliation within 5 working days of closure of box office

Ask about additional features to tailor your package even further, including:

  • Detailed sales analysis and report access
  • Promotional and pre-event information e-shots
  • Customer mailing lists (subject to customer agreement)
  • Dynamic event pricing
  • Special offers and discounts
  • Memberships
  • Voucher payments
  • And more…

To find out more email [email protected]